Minimum Viable Product (MVP)
The MVP for IE Bank focuses on delivering a secure, user-friendly, and scalable digital banking platform. This initial version will serve as the foundation for core banking activities, aligning with rigorous security, performance, and compliance standards while addressing key business objectives.
Business Goals
- Acquire Early Users:
- Launch the platform with a goal of onboarding 1,000 active users within the first 3 months.
- Offer seamless registration and onboarding processes to encourage adoption.
- Enhance Customer Trust and Satisfaction:
- Build user confidence through secure and transparent banking operations.
- Achieve an 80% satisfaction score based on ease of use, reliability, and security.
- Reduce Operational Costs:
- Automate key banking functions (e.g., account creation, money transfers) to decrease manual intervention.
- Target 20% reduction in admin overhead for managing user accounts.
- Lay the Groundwork for Future Growth:
- Design a scalable architecture to support additional services such as credit facilities, mobile banking, and third-party integrations.
- Establish the technical foundation to support 10,000+ concurrent users by Year 2.
- Demonstrate Competitive Differentiation:
- Highlight superior security features (e.g., SHA-256 hashing, encrypted sessions) and ease of use compared to competitors.
- Ensure compliance with global standards (e.g., GDPR) to position IE Bank as a leader in digital banking.
Core Functional Requirements
- Landing Page and Navigation:
- A responsive landing page with three key options:
- New User: Registration and onboarding.
- Log In: Access for existing users.
- I am an Admin: Secure access to the admin portal.
- Clear and intuitive navigation ensures a seamless user experience.
- User Registration and Profile Creation:
- Allow new users to register with basic details (name, email, username, and password).
- Automatically generate unique bank account numbers upon successful registration.
- Implement email verification or OTP to ensure user authenticity.
- Account Management Portal:
- Enable users to:
- View account details, balances, and transaction histories.
- Download statements in PDF or CSV format.
- Perform essential actions such as updating personal details securely.
- Secure login with encrypted credentials ensures data protection.
- Admin User Management:
- Admin portal with capabilities to:
- Create, view, update, and delete user accounts.
- Access detailed logs for user activity (e.g., money transfers, profile updates).
- Monitor and terminate suspicious user sessions.
- Money Transfer Capability:
- Secure, real-time fund transfers with validation checks:
- Ensure sufficient balance before initiating transactions.
- Notify users of successful or failed transfers.
- Backend ready for integration with third-party payment APIs.
- Session Management and Security:
- Secure user sessions with features like:
- Auto-logout after inactivity.
- Encrypted sessions using SHA-256 hashing.
- Protection against cross-site scripting (XSS) and cross-site request forgery (CSRF).
Non-Functional Requirements
- Authentication and Security:
- All data transfers are encrypted using HTTPS with TLS 1.3.
- Two-factor authentication (2FA) for admin accounts and optional for users.
- Performance and Reliability:
- Login and money transfer processes must complete in under 3 seconds.
- Ensure 99% uptime, leveraging high-availability cloud architecture.
- Scalability:
- Infrastructure designed to handle 10,000 concurrent users during peak hours.
- Autoscaling capabilities for handling traffic spikes.
- Accessibility:
- Meet WCAG 2.1 AA standards for user accessibility.
- Support screen readers and provide keyboard navigation.
- System Monitoring:
- Use Azure Monitor for real-time tracking of system health.
- Configure automated alerts for critical issues to enable proactive incident management.
Documentation and Deployment
- Documentation:
- Host comprehensive product and technical documentation on GitHub Pages for team collaboration.
- Include API documentation for future integrations and external developer use.
- Deployment:
- Implement a CI/CD pipeline using Azure DevOps.
- Deploy the platform across Dev, QA, and Production environments with robust rollback strategies.
Testing and Success Metrics
- Functional Testing:
- Ensure seamless operation of all core functionalities (registration, login, transfers).
- Performance Testing:
- Validate response times under normal and stress conditions.
- Security Testing:
- Conduct vulnerability scans and penetration testing.
- User Acceptance Testing (UAT):
- Onboard 50 pilot users, targeting a satisfaction score of 80%.
- Success Metrics:
- Achieve 1,000 active users within the first quarter post-launch.
- Less than 1% failure rate in transactions and logins.
- Maintain 99% uptime during the MVP phase.
Conclusion
This MVP balances technical deliverables with strategic business goals, ensuring a strong foundation for growth and customer satisfaction. By aligning functional capabilities with measurable outcomes, IE Bank is positioned to deliver value to users while maintaining a scalable and secure infrastructure.